Here at Adventure Spec Ltd we take the privacy of our customers very seriously and we take great care to safeguard any personal information given to us whether that is on our website or through other means of communication.
This policy provides details and explains how we collect and use customer information and data.
When will we ask for personal details?
We may ask for personal details for the following reasons:
• You have placed an order on our website
• You have signed up to receive our newsletter or communications from us
• You have partnered with Sambly Sports and we need to ship goods to you
• You have created an account on our website in anticipation of placing an order with us
Why do we ask for our customers’ personal data and how do we use it?
The main reason is usually because an order has been placed and we need to process this.
We will retain this personal data captured during the order process for the potential life of the product you have purchased to enable warranty claims and invoice requests to be serviced.
In addition we may ask for your permission to share information with you about technical or useful aspects of our products (e.g. how to fit a particular type of luggage), examples of our product in use (e.g. content from our YouTube channel) or to alert you to products we think might be useful to you or that are being sold at a discounted rate for a limited time.
We will never sell or pass on our customers information and/or data to any third party.
How do we store supporter information securely?
We take great care to prevent the loss or misuse of any of data we hold for our customers. All information kept is held in compliance with the Data Protection Act 1998 and any other legislation that is applicable.
Much of our communication with customers is through Email which is not a fully secured form of communication. We do everything within our powers to keep our systems protected as far as possible, but we are not able to offer any guarantees.
We are unable to make representations about any other websites that may be accessed through links on our own website and our social media channels. These websites are independent from Sambly Sports and we have no influence over the site or how any personal data collected through these sites are kept and used.
How can supporters change their personal details or ask us not to contact them?
The Customer shall respect all license agreements delivered by the copyright owners. We cannot be held responsible or liable for any misuses conducted by the Customer or any third party.